Refund policy
Doesn't fit? Send it back. No interrogation. We said that on the homepage, and we meant it.
30-day returns
You can return any item within 30 days of delivery, for any reason, as long as it's unworn, unwashed, and in the condition it arrived.
- Email admin@cheerkingsapparel.com with your order number and the item(s) you're returning.
- We'll reply with the return address.
- Ship it back. Return shipping is on you, and we recommend a tracked service.
Once the item arrives and we've checked it, we'll refund the item price to your original payment method. Original shipping charges aren't refunded. Your bank may take a few extra days to post it.
Wrong size
Every item is printed to order, so there's no shelf of spares to swap from. The fastest fix is to return the original under the policy above and place a new order in the size you need.
Damaged, misprinted, or wrong item
If something arrives damaged, defective, misprinted, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo of the problem. We'll send a free replacement or give you a full refund, and you don't need to send anything back.
Lost packages
If tracking stops moving and your order never arrives, let us know within 30 days of the estimated delivery date. Once it's confirmed lost in transit, we'll send a free replacement or a refund.
If tracking shows your package as delivered but you can't find it, check with neighbors, your building's front desk, and your local post office first. We'll help you file a claim with the carrier, but we can't replace or refund packages the carrier shows as delivered.
Cancellations and changes
Orders go into production quickly. If you need to change or cancel an order, email us as soon as possible. Once an order is in production we can't cancel it, but the 30-day return policy still applies.
Questions
Email admin@cheerkingsapparel.com.